How can we help you today?
Searching using Facial Recognition
- Click on the gallery that you would like to look through
- Click on the Facial Recognition icon
- Upload a selfie on Mac/PC by clicking on the “Upload a Selfie” button and then uploading a file from your PC or Mac.
- It is very important that the selfie photo
- is clear,
- contains only your face, and
- doesn’t have anyone else in the picture.
- Upload a selfie on your mobile device by clicking on the “Upload a Selfie” button and then uploading a photo from your photo library, or by taking a photo
- Once the photo has been uploaded, allow a few moments for our software to search through the gallery you have chosen (as well as galleries taken within 48 hours) after which time you will either be shown the photos you feature in, or you will be advised there is no match. Note this process usually takes only a few seconds but can take a minute or two if it is searching through thousands of photos.
- If you are still unsuccessful to remember that each photo has a time stamp on it. Go to your PC and hover over a photograph to see the time. Then scroll through the galleries to the time you think you ought to have been photographed and try browsing through them to find yourself.
- One final trick is to use the selfie of a friend who may have been competing alongside you. Their photos may include photos of yourself.